Assertiveness Training Course
- Training Courses
- Customer Management Toolkit & Getting and Securing Customers & Personal Development Skills & Staff and Team Toolkit
- Assertiveness Training Course
Express your opinions and get your message across with our bespoke Assertiveness skills training course.
Course Description
Our Assertiveness training course will help you understand why assertiveness is so important and learn the key skills needed for success. During the course attendees will have the opportunity to consider their own situation and develop a personal communication style that works for them and for their business.
What's Included
- Professionally prepared course notes and training materials
- Student-centred Action Matrixes, designed to embed real change back at work
- Training delivery and exercises that can be tailored directly to your needs
- Extra support after the course has finished, in case you have a question
- Signposting to further development opportunities, so that the training impact is longer-lasting in your organisation
Course Customisation
Please note that this course is customisable, so you can focus on learning the skills that are most important to you.
Benefits
Assertiveness is a valuable communication skill which is balanced, practical and calm. It helps us better deal with others by increasing self-confidence and personal effectiveness.
The purpose of this course is to explore the ways in which we behave at work and to ensure that this behaviour is effective in a wide range of situations.
Who Is It For?
Those who want to communicate more effectively and get their message across to others.
Objectives
By the end of the training you will be able to…
- Demonstrate an understanding of what assertiveness is (and what it is not).
- Describe the benefits of assertive behaviour for yourself and for the organisation in which you work.
- Identify and explain the common barriers to assertive behaviour.
- Use specific techniques to deal with difficult situations in an assertive manner.
Course Content
- The difference between passive and aggressive behaviour
- The characteristics of assertive behaviour (and the barriers that may prevent us from being assertive).
- Identifying your own style of behaviour at work.
- Recognising our rights and responsibilities.
- Overview and application of assertiveness techniques.
- The importance of assertive body language.
- Sharpening your listening and questioning skills.
- Using assertiveness to reach a workable compromise.
- Giving and receiving feedback that makes a positive difference.
- Developing an assertiveness ‘Action Plan’.
Find out more in our training brochure
Looking to arrange a group training course?
- We are able to offer competitive pricing schemes for various group sizes.
Scheme
Group size
Price
Per delegate
Scheme 1
Up to 4 delegates
£795 + VAT
£199 per head
Scheme 2
Up to 8 delegates
£995 + VAT
£125 per head
Scheme 3
Up to 12 delegates
£1,250 + VAT
£105 per head
Ready to begin our Assertiveness Training Course Course?
Real change starts with a conversation.
Request Classroom Learning For
Assertiveness Training Course
Your custom is important to us.
Please get in touch if you need to clarify anything or would like further details about any of our courses.
