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This course outline is intended as a guide to the possible content of a training programme.

In practice, most outlines are customised to match individual customer specifications

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PDF icon Staff Development Outline

Total Training Solutions
Tel: Bristol 9022 845

Staff Development

Overview

To fully engage employees staff development should be about developing the whole person. Whilst improving job-related skills is important we should also aim to create an environment where staff are able to perform at their best. This course examines ways of achieving this so that staff can ultimately reach their full potential.

Key Outcomes

Delegates will consider a number of strategies for assessing current performance levels and planning for further development. They will be encouraged to critically evaluate the appraisal process and develop a method which suits them and their organisation. Delegates will also discuss and assess the value of training and learning opportunities within the workplace and will explore how best they can be used to motivate and inspire.

Duration

1 day

Content

  • Why have staff development? Consideration of staffing issues, (including induction, retention, motivation and performance)
  • Overview of common performance management systems and processes, (including Development Cells and 360° feedback)
  • Preparing for and conducting a development session
  • The importance of recording outcomes and actions
  • The role of training (including recognising training needs and maximising chances of success)
  • Steps to creating a learning culture within your organisation
  • The work ethos - consideration of work methods, work-related attitudes & values, and the building of supportive relationships
  • Co-operative team working and employee engagement
  • Work-life balance and flexible working
  • Assessment and development centres
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Business Communication Series
Effective Communication in Business
Effective Reading
Effective Writing
Higher Reading Skills and Research
Meetings
Persuasive Presentations
Report Writing
Management Skills Series
Absence Management
Leadership and Motivation
Managing Change
Performance Appraisal
Project Management (Level 1)
Project Management (Level 2)
Staff Development
Strategic Thinking
Microsoft Office Series
Microsoft Access (3 Levels)
Microsoft Excel (3 Levels)
Microsoft Outlook
Microsoft PowerPoint (2 Levels)
Microsoft Publisher
Microsoft Word (3 Levels)
Professional Development Series
Assertiveness
Bullying and Harassment
Creativity in the Workplace
Introduction to Mangagement
Mentoring
Problem Solving
Team Building (for wimps)
Time Management
Train the Trainer
Technical and Programming Series
Adobe Photoshop CS
Bentley MicroStation
Microsoft Access VBA
Microsoft Excel VBA
Microsoft FrontPage (2 Levels)
Microsoft Project (2 Levels)
Microsoft Visio
SAP Human Resources Module (per day)
SAP Project Systems Module (per day)
Statistical Process Control
Productivity Workshops Series
Graphics and Graphs
Lists and Pivots
Long Documents
Styles and Templates
Tables and Mail Merge
StarOffice
StarCalc
Starwriter
Retail and Customer Service
Increasing Business on the Telephone
Managing Stock
   
 
 
   
     
 

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