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This course outline is intended as a guide to the possible content of a training programme.

In practice, most outlines are customised to match individual customer specifications

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PDF icon Performance Issues Outline

Total Training Solutions
Tel: Bristol 9022 845

Performance Issues

Overview

All organisations seek talent and often go to considerable lengths to hire ‘talented people’. But in reality the key is to find the talent in everyone! Staff will perform at their best in an environment of mutual respect and a culture which promotes the development of everyone. This course recognises that most people want to do a good job and looks at ways of unleashing their talent.

Key Outcomes

Delegates will leave this course having examined the above issues and having understood the importance of recognising staff potential. They will not only be able to spot talent but also recognise the issues that prevent everyone from being a ‘star’. Attendees will explore strategies for dealing with this problem so that everybody within their organisation has a chance to shine.

Duration

1 day

Content

  • How am I doing? Overview of common Performance Management Systems (e.g. ‘buddy schemes’ and 360° feedback)
  • Ways of getting more from improving your own PMS
  • The management of talent - TMS, ‘Talent-Management System’
  • Talent spotting and measuring the return
  • Unleashing genius and allowing creativity to flourish
  • Employee Engagement – what does it mean for the organisation?
  • Creating effective and inclusive internal communications
  • Avoiding information overload - ADT, ‘Attention Deficit Trait’
  • Eradicating poor communication skills
  • A focus on the rank and file - allowing everyone to do well
  • Getting the best out of ‘knowledge workers’
  • Building morale and self-confidence

Searching for a course? Enter the subject to see if we have a ready-made programme.
Business Communication Series
Effective Communication in Business
Effective Reading
Effective Writing
Higher Reading Skills and Research
Meetings
Persuasive Presentations
Report Writing
Management Skills Series
Absence Management
Leadership and Motivation
Managing Change
Performance Appraisal
Project Management (Level 1)
Project Management (Level 2)
Staff Development
Strategic Thinking
Microsoft Office Series
Microsoft Access (3 Levels)
Microsoft Excel (3 Levels)
Microsoft Outlook
Microsoft PowerPoint (2 Levels)
Microsoft Publisher
Microsoft Word (3 Levels)
Professional Development Series
Assertiveness
Bullying and Harassment
Creativity in the Workplace
Introduction to Mangagement
Mentoring
Problem Solving
Team Building (for wimps)
Time Management
Train the Trainer
Technical and Programming Series
Adobe Photoshop CS
Bentley MicroStation
Microsoft Access VBA
Microsoft Excel VBA
Microsoft FrontPage (2 Levels)
Microsoft Project (2 Levels)
Microsoft Visio
SAP Human Resources Module (per day)
SAP Project Systems Module (per day)
Statistical Process Control
Productivity Workshops Series
Graphics and Graphs
Lists and Pivots
Long Documents
Styles and Templates
Tables and Mail Merge
StarOffice
StarCalc
Starwriter
Retail and Customer Service
Increasing Business on the Telephone
Managing Stock
   
 
 
   
     
 

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