Performance Appraisal
Overview
Performance Appraisal is a vital and enabling part of the overall Performance Management process. If done badly however, it becomes a confusing waste of time; a process that frustrates managers and irritates members of staff. This course will show you the benefits of running high-quality performance appraisals and how painlessly they can be achieved in practice. It aims to reverse the common negative reaction to appraisals and encourage us to ‘praise’ appraisals instead!
Key Outcomes
This course aims to give delegates the skills, attitudes and confidence to deliver quality performance appraisals. Through practical activities and discussion delegates will address the key skills of managing objectives, giving feedback and running the all- important appraisal meeting, with confidence. Delegates will also discuss how to make appraisals work for them in their business.
Duration
1 day
Content
- What is Performance Appraisal?
- The strategic view of Performance Management
- Setting and Measuring realistic & worthwhile objectives
- Feedback Skills – giving critical & positive feedback, agreeing and exchanging views
- Running the Appraisal Meeting – how should the appraiser prepare and what should they consider?
- Appraisal Skills – characteristics of a good appraisal, how to ask the ‘right’ questions, developing active listening skills
- Clarifying Performance Expectations – defining output, inputs and pivotal situations, identifying key performance indicators
- Securing ‘Buy-in’ – why everyone should ‘praise appraisals’ and treat them as important to the business
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