Microsoft Outlook Computer Training

Level 1 – New User (½ day)

• what's new in your version?
• overview of Outlook features and capabilities
• functional elements of the Outlook screen
• obtaining help
• features of the ‘Outlook Today’ view, (including setting it as the default view)
• using the ‘Outlook Bar’ to access Outlook functions, (including customising)
• using the ‘Inbox’ to handle incoming messages, (including use of the Preview Pane)
• sending and responding to messages, including…
  • creating a personalised signature
  • setting message priority and sensitivity
  • using flags as prompts
  • setting a delivery delay
  • using voting buttons and setting an expiry date
• using folders to store and manage old messages
• working with address books and circulation lists
• adding file attachments, (including limitations and security issues)
• e-mail etiquette and handling junk mail
• creating and using rules to automate common tasks
• housekeeping procedures, (including archiving and backups)
• using Calendar to manage appointments, meetings and events
• setting up tasks, recurring tasks, alarms and meetings
• viewing other peoples schedules, (and setting access permissions)
• booking a meeting
• using Notes as reminders