Bullying and Harassment

Overview

Bullying at work has been described as a cancer, spreading its tentacles across offices throughout the country*. Every member of every workforce needs to work together to ensure our lives and those of others cannot be ruined by bullies.

Key Outcomes

This course offers delegates the opportunity to understand the insidious way in which bullies operate and looks at strategies to identify them and the situations where harassment is taking place.

It shows how bullying is everybody’s problem and how the suggested policies and procedures covered in this programme are the responsibility of us all to implement.

Duration

1 day

Content

• What is workplace bullying and harassment?
• Acceptable and unacceptable forms of behaviour
• Why does it happen and what can be done about it?
• The legal definitions of bullying & harassment, (& your statutory rights)
• Effects on business - the shocking facts and figures
• How to recognise bullying – the many forms that it can take and the two-phase process of control!
• Policies and procedures that really work - how to deal with issues of bullying with impartiality and tact
• Developing a formal bullying and harassment policy
• Raising awareness in the workplace
• Keeping the workplace free of bullying and harassment