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This course outline is intended as a guide to the possible content of a training programme.

In practice, most outlines are customised to match individual customer specifications

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PDF icon Bullying and Harrassment Outline

Total Training Solutions
0117 9022 845
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Bullying and Harassment

“If unchecked, bullying and harassment is like a cancer which will spread its tentacles across the entire organisation & strangle it.”

Benefits

Bullying behaviour only ‘benefits’ one person – the person doing it!  Everyone else suffers and so does morale & productivity. It is everyone’s duty therefore, to work co-operatively and ensure that bullying behaviour is halted.  Where there’s a will, it can be done!

Aim

To demonstrate that workplace bullying is everybody’s problem and show how effective anti-bullying policies and procedures are the responsibility of us all to implement.

Objectives

By the end of the training you will be able to…

  • Understand the ways in which ‘bullies’ operate
  • Demonstrate strategies to identify those who use bullying behaviour and the situations where harassment takes place
  • Develop a formal and effective bullying and harassment policy

Content

  • What is workplace bullying and harassment?
  • Acceptable and unacceptable forms of behaviour
  • Why does it happen and what can be done about it?
  • The legal definitions of bullying & harassment, (and your statutory rights)
  • Effects on business - the shocking facts and figures!
  • How to recognise bullying behaviour – the many forms that it can take and the two-phase process of control!
  • Policies and procedures that really work - how to deal with issues of bullying with impartiality and tact
  • Raising awareness in the workplace
  • Keeping the workplace free of bullying and harassment

Duration

1 day

Searching for a Management or Computer course? Enter the subject to see if we have a ready-made programme.
Business Communication Series
Effective Communication
Effective Meetings
Effective Minute Taking
Effective Presentations
Effective Reading
Effective Writing
E-mail Etiquette
Managing Data
Proof Reading and Editorial Skills
Report Writing
Management Skills Series
Absence Management
Chairing Meetings
Conflict Management
Customer Care
Leadership and Motivation
Managing Change
Managing Discipline
Managing Performance
Managing Stock
Performance Appraisal
Project Management (Level 1)
Project Management (Level 2)
Staff Development
Strategic Thinking
Stress Management
Microsoft Office Series
Microsoft Access (3 Levels)
Microsoft Excel (3 Levels)
Microsoft Office 2007 and 2010 Conversion
Microsoft Outlook
Microsoft PowerPoint (2 Levels)
Microsoft Word (3 Levels)
PC and Windows Appreciation
Windows 7
Microsoft Publisher
Professional Development Series
Assertiveness
Bullying and Harassment
Creativity in the Workplace
CV Writing
Interview Skills
Introduction to Management
Introduction to Supervision
Job Finder Training
Mentoring
Problem Solving
Team Building (for wimps)
Time Management
Train the Trainer
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Microsoft Access VBA
Microsoft Excel VBA
Microsoft FrontPage (2 Levels)
Microsoft Project (2 Levels)
Microsoft Visio
SAP Human Resources Module (per day)
SAP Project Systems Module (per day)
Statistical Process Control
Bentley MicroStation
   
 
 
   
 
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